20. Department of Veterans Affairs · Notable
Increase automation of VBA disability claims processing
Not started
“Increase automation. Hiring additional staff to process claims is costly, is inflexible, and has yielded mixed results. … The best way to provide benefits faster and more accurately is by using technology to perform most of the work.”
What has happened
- Not started
No action found yet. This entry is the starting point, not a finding.
- Action
- expand
- Object
- Automation of VBA claims processing
- ID
- 1789